At Sullivan Media Consulting Group (SMCG), we are dedicated to providing exceptional support and guidance to medical practices, helping them achieve operational excellence and deliver top-notch patient care. Founded on principles of creativity, collaboration, and commitment, SMCG has become a trusted partner in the healthcare industry, driven by our core values known as the 6 Pillars.

Our Mission

Our mission is to empower medical practices to excel in their field by providing comprehensive consulting services that enhance operational efficiency, patient experience, and overall practice management. We leverage the latest technology and industry insights to ensure our clients thrive in a competitive healthcare landscape.

The 6 Pillars of SMCG – Our Practice Management Services

Operations & Leadership

We offer full-service practice management, practice assessments, acquisition and integration strategy, and clinic operational enhancements.

RCM & Billing

Our services include full medical billing solutions, billing assessment and analysis, coding compliance, payer matrix report, and fee schedule analysis.

Finance & Accounting

We provide pro forma financials, P&L management, bookkeeping services, and accounting services.

Provider Credentialing

Our credentialing services cover payor credentialing, payor contract negotiations, ongoing credentialing maintenance, and licensure and certifications maintenance.

Talent Acquisition

We assist with provider recruitment, practice team retention, and offer coaching and training.

Marketing

Our marketing services include developing new patient revenue streams, brand strategy, website/digital marketing, and digital advertising/social media.

Medical Practice Support

SMCG specializes in supporting a diverse range of medical practices, ensuring that each one operates efficiently and provides the highest standard of care to their patients. Our expertise encompasses various specialties, enabling us to tailor our services to meet the unique needs of each practice.

Our services are designed to streamline operations, enhance patient satisfaction, and optimize practice management. We focus on improving administrative efficiency, patient engagement, and overall workflow to ensure that healthcare providers can focus on delivering exceptional care.

Our Comprehensive Support Includes:

Operational Efficiency:

We help medical practices streamline their processes, reducing administrative burdens and improving overall efficiency. This includes optimizing scheduling, billing, and patient management systems.

Patient Engagement:

Our strategies are designed to enhance patient experience and engagement, ensuring that patients receive the best possible care and support throughout their healthcare journey.

Administrative Support:

We provide comprehensive administrative support, helping practices manage their day-to-day operations more effectively. This includes everything from staff training to implementing best practices in practice management.

Technology Integration:

We leverage the latest technologies to improve practice management, from electronic health records (EHR) systems to telemedicine solutions. Our goal is to help practices stay ahead in a rapidly evolving healthcare landscape.

Customized Solutions:

Every medical practice is unique, and our solutions are tailored to meet the specific needs of each client. We work closely with you to develop strategies that address your particular challenges and goals.

Regulatory Compliance:

We ensure that your practice complies with all relevant healthcare regulations and standards, helping you navigate the complexities of healthcare compliance with ease.

At SMCG, we are committed to helping medical practices excel by providing the tools, support, and expertise needed to deliver outstanding patient care. Let us partner with you to achieve operational excellence and elevate the standard of care in your practice.

Our Approach

At SMCG, we understand that each medical practice is unique. Our approach is personalized, ensuring that we address the specific needs and challenges of your practice. We work closely with you to develop strategies that improve efficiency, enhance patient experience, and drive practice growth.

Our Values

Innovation: We stay ahead of the curve by continuously exploring new ideas and technologies. Innovation drives us to deliver cutting-edge solutions that keep our clients at the forefront of their industries.

Integrity:

We believe in doing the right thing, always. Our commitment to ethical practices and honest communication builds long-lasting relationships with our clients and partners.

Excellence:

Quality is at the heart of everything we do. We strive for excellence in every project, big or small, to ensure that our clients receive the best possible outcomes.

A Team of Experts

Our team is composed of passionate and experienced professionals dedicated to making a difference. With diverse backgrounds in marketing, design, technology, and business, we bring a wealth of knowledge and creativity to the table. Together, we work towards a common goal: helping your business succeed.

Our Clients

Over the years, we’ve had the privilege of working with a diverse range of clients, from startups to established enterprises. Our client-centric approach has earned us a reputation for delivering outstanding results and exceptional service.

Let’s Connect

Ready to elevate your medical practice? Contact us today to learn how SMCG can help you achieve operational excellence and deliver outstanding patient care. We look forward to partnering with you on your journey to success.