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Cookie Statement

Cookie Policy

Effective Date: April 1, 2020

Last Updated: November 11, 2025

1. Introduction

This Cookie Policy explains how Sullivan Management and Consulting Group ("SMCG," "we," "us," or "our") uses cookies and similar tracking technologies on our website located at sullivanmcg.com (the "Website"). This policy should be read in conjunction with our Privacy Policy and Terms of Use.

By continuing to use our Website, you acknowledge that you have read and understood this Cookie Policy and consent to our use of cookies as described herein. You can control and manage cookies through the methods described in Section 6 of this policy.

2. What Are Cookies?

2.1 Definition

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently, provide a better user experience, and gather analytical information about how visitors use the site.

2.2 Types of Cookies by Duration

Session Cookies: These are temporary cookies that remain on your device only while you are actively browsing our Website. They are deleted automatically when you close your browser. Session cookies help us maintain your browsing session and enable basic website functionality.

Persistent Cookies: These cookies remain on your device for a set period of time (specified in the cookie itself) or until you manually delete them. Persistent cookies help us remember your preferences, recognize you when you return to our Website, and analyze how you use our Website over time.

2.3 Types of Cookies by Origin

First-Party Cookies: These cookies are set directly by SMCG's Website and can only be read by our Website. They enable core website functionality and help us understand how visitors use our site.

Third-Party Cookies: These cookies are set by external services that we use on our Website, such as analytics providers (Google Analytics) and advertising platforms (Google Ads, Microsoft Ads, LinkedIn). These cookies enable third parties to recognize your device when you visit our Website and when you visit certain other websites.

2.4 Similar Technologies

In addition to cookies, we use similar technologies including:

  • Web Beacons (Pixels): Small graphic images embedded in web pages or emails that work with cookies to collect information about your website usage and email interactions
  • Local Storage: Technology that allows websites to store data locally on your browser, such as HTML5 local storage
  • Scripts: Code that runs in your browser to collect information about your interactions with our Website
  • Tracking Pixels: Tiny invisible images used by advertising platforms to track conversions and build audiences

For simplicity, this policy uses the term "cookies" to refer to all these technologies.

3. Why We Use Cookies

SMCG uses cookies for several important purposes:

3.1 Essential Website Functionality

Some cookies are essential to enable you to navigate our Website and use its features. Without these cookies, certain services you have requested (such as form submissions or secure areas) cannot be provided.

3.2 Performance and Analytics

We use cookies to collect information about how visitors use our Website, such as which pages are visited most often, how long visitors stay on pages, and what errors they encounter. This helps us improve our Website's performance, content, and user experience.

3.3 Functionality and Preferences

These cookies allow our Website to remember choices you make (such as form auto-fill information) and provide enhanced, more personalized features.

3.4 Marketing and Advertising

We use cookies to deliver relevant advertisements about our healthcare consulting services to business professionals and healthcare decision-makers. These cookies help us:

  • Measure the effectiveness of our advertising campaigns
  • Show ads to people who have visited our Website (remarketing/retargeting)
  • Build audiences of similar professionals for advertising purposes
  • Prevent you from seeing the same ad repeatedly
  • Understand which ads lead to inquiries or engagement

3.5 Security

We use cookies to help identify and prevent security risks, detect and prevent fraudulent activity, and protect user accounts.

4. Detailed List of Cookies We Use

The following tables provide detailed information about the specific cookies and tracking technologies used on our Website:

4.1 Strictly Necessary Cookies

4.1 Strictly Necessary Cookies

These cookies are essential for our Website to function properly. They enable basic functionality such as page navigation, access to secure areas, and form submissions.

Cookie Name Provider Purpose Duration Type
wordpress_* sullivanmcg.com WordPress session management and authentication Session First-party
wp-settings-* sullivanmcg.com WordPress user interface customization 1 year First-party
PHPSESSID sullivanmcg.com Maintains user session state across page requests Session First-party
security cookies sullivanmcg.com Security features including CSRF protection and two-factor authentication Varies First-party
4.2 Performance and Analytics Cookies

4.2 Analytics and Performance Cookies

These cookies collect information about how visitors interact with our Website, helping us improve functionality and user experience.

Cookie Name Provider Purpose Duration Type
_ga Google Analytics Distinguishes unique users and calculates visitor, session, and campaign data 2 years First-party (via Taggrs.io)
_ga_* Google Analytics 4 Maintains session state for Google Analytics 4 2 years First-party (via Taggrs.io)
_gid Google Analytics Distinguishes users for 24-hour analysis period 24 hours First-party (via Taggrs.io)

Server-Side Analytics Implementation: Our Google Analytics implementation uses a server-side configuration via Taggrs.io with a subdomain of sullivanmcg.com. This means Google Analytics cookies are set as first-party cookies from our domain, which enhances privacy, improves data controls.

4.3 Marketing and Advertising Cookies

4.3 Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure campaign effectiveness. They track your browsing behavior across websites.

Cookie Name Provider Purpose Duration Type
_gcl_au Google Ads Stores and tracks conversions from Google Ads 90 days First-party
test_cookie Google Ads Checks if browser supports cookies 15 minutes Third-party
IDE Google DoubleClick Registers user actions for ad targeting and frequency capping 1 year Third-party
_uetsid Microsoft Advertising Tracks user sessions for Microsoft Ads conversion tracking 24 hours First-party
_uetvid Microsoft Advertising Visitor identifier for Microsoft advertising and analytics 13 months First-party
MUID Microsoft Advertising Microsoft user identifier for tracking across Microsoft services 1 year Third-party
li_sugr LinkedIn Browser identifier for LinkedIn advertising and analytics 90 days Third-party
bcookie LinkedIn Browser identifier cookie for LinkedIn services 2 years Third-party
lidc LinkedIn Facilitates data center selection for optimization 24 hours Third-party
UserMatchHistory LinkedIn LinkedIn Ads ID syncing for audience matching 30 days Third-party
_fbp Facebook Pixel Tracks visitors for Facebook advertising (when activated) 90 days Third-party
fr Facebook Enables ad delivery and remarketing on Facebook (when activated) 90 days Third-party
_omra AIOSEO Pro Stores interaction and conversion data for SEO tracking 1 year Third-party
4.4 Functionality Cookie

4.4 Functionality Cookies

These cookies remember your preferences and choices to provide enhanced functionality.

Cookie Name Provider Purpose Duration Type
mailchimp_* MailChimp Tracks email campaign interactions and subscriber preferences Varies Third-party
form data cookies sullivanmcg.com Temporarily stores form inputs for auto-fill convenience Session First-party

5. What Information Do Cookies Collect?

Cookies and similar technologies collect various types of information, including:

5.1 Technical Information

  • IP address and general geographic location (city/state level)
  • Browser type, version, and language settings
  • Operating system and device type (desktop, tablet, mobile)
  • Screen resolution and display settings
  • Referring website or source (how you found our Website)
  • Internet service provider (ISP)

5.2 Usage Information

  • Pages viewed and navigation paths through our Website
  • Time spent on each page
  • Links clicked and buttons pressed
  • Documents or resources downloaded
  • Forms viewed and submitted
  • Date and time of website visits
  • Scroll depth and interaction patterns

5.3 Advertising and Marketing Information

  • Whether you arrived from a paid advertisement
  • Which ads you've seen and interacted with
  • Conversion events (form submissions, phone calls, email clicks)
  • Whether you've visited our Website before (returning vs. new visitor)
  • Interest categories based on browsing behavior

5.4 Preferences and Settings

  • Form data you've entered (to help auto-complete future forms)
  • Content preferences and interests
  • Communication preferences

Important Note: Cookies do not collect your name, email address, phone number, or other directly identifiable personal information unless you voluntarily provide such information through forms on our Website. Cookies primarily collect technical and behavioral data that, when combined with other information, may be associated with you.

6. How to Control and Manage Cookies

You have several options to control and manage cookies on our Website. Please note that blocking certain cookies may impact your Website experience and functionality.

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can typically:

  • View which cookies are stored on your device and delete them individually or all at once
  • Block third-party cookies while allowing first-party cookies
  • Block cookies from specific websites
  • Block all cookies from being set (not recommended, as this will impair functionality)
  • Set cookies to be deleted automatically when you close your browser

Browser-Specific Instructions:

  • Google Chrome: Settings → Privacy and security → Cookies and other site data
  • Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari (Mac): Preferences → Privacy → Manage Website Data
  • Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies
  • Safari (iOS): Settings → Safari → Block All Cookies
  • Chrome (Android): Chrome menu → Settings → Site settings → Cookies

For detailed instructions specific to your browser version, visit allaboutcookies.org or search your browser's help documentation.

6.2 Analytics Opt-Out

Google Analytics: You can prevent Google Analytics from collecting and processing data about your website usage by installing the Google Analytics Opt-out Browser Add-on:

  • Download at: tools.google.com/dlpage/gaoptout
  • This add-on works with Chrome, Safari, Firefox, and Microsoft Edge
  • Once installed, it prevents Google Analytics from collecting data on all websites you visit

6.3 Advertising Opt-Out

You can opt out of targeted advertising from specific platforms through their privacy settings:

Google Ads:

  • Google Ads Settings: adssettings.google.com
  • Turn off "Ad Personalization" to opt out of interest-based advertising across Google services

Microsoft Advertising:

  • Microsoft Privacy Settings: account.microsoft.com/privacy/ad-settings
  • Manage personalized advertising preferences

LinkedIn:

  • LinkedIn Ad Preferences: linkedin.com/psettings/guest-controls
  • Control how LinkedIn uses your data for ads

Facebook:

  • Facebook Ad Preferences: facebook.com/settings?tab=ads
  • Manage your ad preferences and opt out of interest-based advertising

6.4 Industry Opt-Out Tools

You can also use industry-wide opt-out platforms to manage advertising cookies from multiple providers at once:

  • Digital Advertising Alliance (DAA): optout.aboutads.info
  • Network Advertising Initiative (NAI): optout.networkadvertising.org
  • European Interactive Digital Advertising Alliance (EDAA): youronlinechoices.eu (for European visitors)

6.5 Mobile Device Settings

Mobile devices have settings that limit ad tracking:

iOS (iPhone/iPad):

  • Settings → Privacy → Tracking → Toggle off "Allow Apps to Request to Track"
  • Settings → Privacy → Apple Advertising → Toggle "Personalized Ads" off

Android:

  • Settings → Google → Ads → Opt out of Ads Personalization
  • Settings → Privacy → Ads → Delete advertising ID

Important: Opting out of advertising cookies does not mean you will stop seeing advertisements. It means the ads you see will be less relevant to your professional interests and activities.

7. Third-Party Cookie Policies

Third-party services that set cookies on our Website have their own privacy policies and cookie policies. We encourage you to review these policies to understand how these companies collect and use information:

  • Google (Analytics & Ads): policies.google.com/privacy
  • Microsoft (Advertising): privacy.microsoft.com/privacystatement
  • LinkedIn: linkedin.com/legal/privacy-policy
  • Facebook/Meta: facebook.com/policy.php
  • MailChimp (Intuit): mailchimp.com/legal/privacy/

SMCG is not responsible for the privacy practices of these third-party services. These companies may use cookies for purposes beyond our Website, such as tracking you across other websites you visit.

8. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • The cookies and tracking technologies we use
  • How we use cookies and the purposes they serve
  • Third-party services we integrate with
  • Legal or regulatory requirements
  • Industry best practices

When we make changes to this Cookie Policy, we will:

  • Update the "Last Updated" date at the top of this policy
  • Post the updated policy on this page
  • For material changes, provide notice through our Website or email

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our Website after changes are posted constitutes your acceptance of the updated Cookie Policy.

9. Questions and Contact Information

If you have questions or concerns about our use of cookies or this Cookie Policy, please contact us:

Sullivan Management and Consulting Group
Privacy Team
27966 Parkside Creek Drive
Spring, TX 77386
Email: privacy@sullivanmcg.com
Phone: (832) 323-3691
Website: sullivanmcg.com

Related Policies:

  • Privacy Policy: sullivanmcg.com/privacy-statement/ - Learn how we collect, use, and protect your personal information
  • Terms of Use: sullivanmcg.com/terms-of-use/ - Understand the terms governing your use of our Website
  • Legal Disclaimer: sullivanmcg.com/disclaimer/ - Important disclaimers about Website content and use

Practice Management
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  • Family Medicine
  • Internal Medicine
  • OBGYN
  • OT
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  • Optometry
  • Orthopedics
  • Pediatrics
  • Physical Therapy
  • Urology

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