1. General Website Disclaimer

The information provided on the Sullivan Management and Consulting Group, LLC ("SMCG," "we," "us," or "our") website at sullivanmcg.com (the "Website") is for general informational purposes only. The content on this Website is provided for informational purposes and should not constitute legal, financial, or professional advice.

While we strive to provide accurate, current, and reliable information about our healthcare business management and consulting services, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the Website or the information, products, services, or related graphics contained on the Website for any purpose.

Your use of this Website and reliance on any information provided is solely at your own risk. SMCG disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

2. No Professional, Medical, or Legal Advice

2.1 Not Professional Consulting Advice

The content on this Website, including articles, blog posts, white papers, case studies, and other educational materials, is provided for general informational and educational purposes only. Nothing on this Website constitutes professional consulting advice, recommendations, or services tailored to your specific situation.

Our published content discusses healthcare business management concepts, revenue cycle strategies, credentialing best practices, and industry trends at a general level. This information should not be considered specific guidance for your organization's unique circumstances, regulatory environment, or operational challenges.

For a full practice or business assessment, please consult with one of our SMCG healthcare professionals directly. Formal consulting engagements require execution of a written consulting services agreement or statement of work.

2.2 Not Medical or Clinical Advice

SMCG is not a healthcare provider and does not provide medical, clinical, or patient care advice. We provide business management consulting services to healthcare organizations. Nothing on this Website should be construed as medical advice, diagnosis, treatment recommendations, or clinical guidance of any kind.

If you are seeking medical advice or treatment, please consult with a qualified healthcare professional. If you are experiencing a medical emergency, call 911 or seek immediate medical attention.

2.3 Not Legal, Regulatory, or Compliance Advice

While SMCG consultants have extensive experience navigating healthcare regulations and compliance frameworks, nothing on this Website constitutes legal advice or creates an attorney-client relationship. Information about HIPAA, Medicare/Medicaid regulations, state licensing requirements, credentialing standards, or other regulatory topics is provided for general educational purposes only.

Healthcare regulations are complex, frequently changing, and vary by jurisdiction. You should consult with qualified legal counsel and compliance professionals regarding specific regulatory requirements applicable to your organization.

2.4 Not Financial, Tax, or Accounting Advice

Discussions of revenue cycle management, reimbursement strategies, financial performance optimization, or other financial topics on this Website are for general informational purposes only and do not constitute financial, tax, or accounting advice. You should consult with qualified financial advisors, accountants, and tax professionals regarding your specific financial circumstances and decisions.

3. No Client-Consultant Relationship

3.1 Website Use Does Not Create Engagement

Visiting this Website, reading our content, downloading resources, or submitting a contact form does not create a client-consultant relationship with SMCG. A formal consulting relationship is established only through execution of a written consulting services agreement or statement of work between your organization and SMCG.

3.2 Confidentiality Limitations for Unsolicited Information

Information you submit through website contact forms, email inquiries, or other unsolicited communications is not treated as confidential unless and until a formal consulting engagement is established with appropriate confidentiality protections. Do not submit proprietary, confidential, or sensitive information about your organization through general website forms.

Once a formal consulting engagement is established through written agreement, client information is protected under contractual confidentiality obligations and, where applicable, Business Associate Agreements (BAAs) pursuant to HIPAA regulations.

3.3 Industry Knowledge and Experience

SMCG consultants work with multiple healthcare organizations across various specialties, practice sizes, and geographic regions. Our website content may reference general industry practices, common challenges, or anonymized examples based on our collective consulting experience. These references do not constitute specific recommendations for your organization and should not be interpreted as tailored advice.

4. Information Accuracy and Currency

4.1 Accuracy and Completeness

While we make reasonable efforts to ensure information on this Website is accurate and current, we make no guarantees about the accuracy, completeness, or reliability of any content. Information may contain technical inaccuracies, typographical errors, or become outdated.

4.2 Healthcare Regulatory Environment

The healthcare industry operates in a highly regulated, rapidly evolving environment. Federal regulations (such as Medicare/Medicaid rules, HIPAA requirements, and Stark Law provisions), state regulations, and payer policies change frequently. Information about regulatory requirements on this Website reflects our understanding at the time of publication but may not reflect the most current regulations or interpretations.

You are responsible for ensuring compliance with current regulations applicable to your organization. Always verify regulatory requirements through official government sources, legal counsel, and compliance professionals before making decisions that affect your organization's operations or compliance posture.

4.3 No Obligation to Update

SMCG has no obligation to update information on this Website and may change, remove, or discontinue any content at any time without notice. We do not guarantee that this Website will be continuously available, error-free, or free from viruses or other harmful components.

5. External Links and Third-Party Content

5.1 Third-Party Websites

This Website may contain links to external websites operated by third parties, including government agencies (CMS, HHS), professional associations, industry publications, and other resources. SMCG does not control, endorse, or assume responsibility for the content, privacy policies, or practices of any third-party websites.

Links to external sites are provided for convenience only. When you click on external links, you leave our Website and are subject to the terms, conditions, and privacy policies of those external sites. We encourage you to review the policies of any third-party websites you visit.

5.2 Third-Party Content and References

We may reference industry statistics, research studies, regulatory guidance, or other third-party materials on this Website. While we make reasonable efforts to cite reliable sources, we do not guarantee the accuracy or currency of third-party content. You should independently verify any third-party information that may impact important decisions.

5.3 No Endorsements

References to specific products, services, organizations, companies, or individuals on this Website do not constitute endorsements, recommendations, or affiliations unless explicitly stated. Any case studies, client examples, or testimonials (if present) reflect the experiences of specific clients and should not be considered typical results or guarantees of future outcomes.

6. Limitation of Liability

6.1 Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

SMCG disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, completeness, or reliability. We do not warrant that:

• The Website will be continuously available, secure, or error-free
• Information on the Website is accurate, complete, or current
• Defects will be corrected or errors will be fixed
• The Website is free from viruses or other harmful components
• Use of the Website will meet your requirements or expectations

6.2 Limitation of Liability for Damages

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SMCG SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THIS WEBSITE, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, or business opportunities
• Loss of data or information
• Business interruption or operational delays
• Regulatory fines, penalties, or compliance costs
• Errors or omissions in content
• Reliance on information provided on the Website
• Unauthorized access to or alteration of your transmissions or data
• Actions taken (or not taken) based on Website content

These limitations apply regardless of the legal theory upon which liability is based (contract, tort, negligence, strict liability, or otherwise) and even if SMCG has been advised of the possibility of such damages.

6.3 Maximum Liability Cap

In jurisdictions that do not allow exclusion or limitation of liability for consequential or incidental damages, SMCG's liability shall be limited to the maximum extent permitted by law. In no event shall SMCG's total liability to you for all damages, losses, or causes of action exceed one hundred U.S. dollars ($100.00).

6.4 Basis of the Bargain

You acknowledge that SMCG has made this Website available to you and entered into this agreement in reliance upon the warranty disclaimers and limitations of liability set forth herein, which reflect a reasonable and fair allocation of risk and form an essential basis of the bargain between us. SMCG would not provide access to the Website without these limitations.

7. Indemnification

You agree to indemnify, defend, and hold harmless Sullivan Management and Consulting Group, its officers, directors, employees, consultants, agents, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or related to:

• Your use of or inability to use this Website
• Your violation of these disclaimer terms or any applicable law or regulation
• Your violation of any rights of any third party
• Any content or information you submit, post, or transmit through the Website
• Your reliance on information provided on this Website

This indemnification obligation shall survive termination of your use of the Website.

8. Intellectual Property Rights

8.1 Copyright and Ownership

All content on this Website, including but not limited to text, graphics, logos, icons, images, videos, audio clips, digital downloads, data compilations, methodologies, frameworks, and software, is the property of Sullivan Management and Consulting Group, LLC or its content suppliers and is protected by United States and international copyright laws.

© 2020 - 2025 Sullivan Management and Consulting Group, LLC. All Rights Reserved.

The Sullivan Management and Consulting Group logo is copyrighted to Sullivan Management and Consulting Group, LLC. Unauthorized use, reproduction, or distribution of our logo is strictly prohibited and may result in legal action.

8.2 Trademarks

"Sullivan Management and Consulting Group," "SMCG," and any associated logos are trademarks or registered trademarks of Sullivan Management and Consulting Group, LLC. The Sullivan Management and Consulting Group logo is copyrighted to Sullivan Management and Consulting Group, LLC.

All other trademarks, service marks, and logos used on this Website are the property of their respective owners. References to third-party trademarks do not imply endorsement, sponsorship, or affiliation unless explicitly stated.

You may not use any trademarks, service marks, or logos displayed on this Website without our prior written permission or the permission of the respective trademark owner.

8.3 Limited License for Personal Use

Subject to these disclaimer terms, SMCG grants you a limited, non-exclusive, non-transferable, revocable license to access and use this Website and its content for personal, non-commercial, informational purposes only. This license does not include any right to:

• Resale, redistribution, or commercial use of the Website or its content
• Modification, derivative works, or adaptation of Website content
• Data mining, robots, scraping, or similar data gathering
• Downloading (except page caching) or copying for use by another party
• Use of content for commercial consulting or competitive purposes

Any unauthorized use terminates the limited license granted herein.

8.4 DMCA Copyright Infringement

SMCG respects the intellectual property rights of others. If you believe content on our Website infringes your copyright, please contact us at legal@sullivanmcg.com with:

• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing and its location on the Website
• Your contact information (address, telephone number, email)
• A statement that you have a good faith belief the use is not authorized
• A statement that the information in your notice is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner
• Your physical or electronic signature

9. Prohibited Uses and User Conduct

You agree not to use this Website:

• For any unlawful purpose or in violation of any applicable laws or regulations
• To impersonate or attempt to impersonate SMCG, SMCG employees, another user, or any other person or entity
• To transmit, or procure the sending of, any advertising or promotional material, spam, chain letters, or other unsolicited communications
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Website
• To introduce viruses, Trojan horses, worms, logic bombs, or other malicious or technologically harmful material
• To attempt to gain unauthorized access to any portion of the Website, other users' accounts, or any connected systems or networks
• To interfere with or circumvent security features of the Website or any connected networks
• To harvest or collect information about other users without their consent
• To use automated systems (bots, scrapers, crawlers) without our prior written permission
• To disparage, tarnish, or harm (in our opinion) SMCG or this Website

10. Privacy and Data Protection

Your use of this Website is also governed by our Privacy Policy, which describes how we collect, use, disclose, and protect information gathered through the Website. By using this Website, you consent to the data practices described in our Privacy Policy.

View our complete Privacy Policy: sullivanmcg.com/privacy-statement/

Cookie Policy: We use cookies and similar tracking technologies as described in our Cookie Policy: sullivanmcg.com/cookie-statement/

10.1 Google reCAPTCHA

This website is protected by Google reCAPTCHA to prevent spam and abuse. Your use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

When you interact with reCAPTCHA-protected forms on our Website, Google collects hardware and software information (such as device and application data) and sends it to Google for analysis. This data is used to determine whether you are a human user and to prevent fraudulent activity. For more information about how Google processes this data, please review Google's privacy documentation.

For privacy-related questions or to exercise your data rights, contact: privacy@sullivanmcg.com

11. Governing Law and Jurisdiction

11.1 Texas Law Governs

This Legal Disclaimer, your use of this Website, and any disputes arising from or related to this Website or its content shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflicts of law principles.

11.2 Exclusive Jurisdiction and Venue

Any legal action or proceeding arising out of or related to this Website or these disclaimer terms shall be brought exclusively in the state or federal courts located in Harris County, Texas. You consent to the personal jurisdiction and venue of these courts and waive any objection to jurisdiction or venue in these courts.

11.3 Limitation Period for Claims

You agree that any claim or cause of action arising out of or related to use of this Website or these disclaimer terms must be filed within one (1) year after such claim or cause of action arose, or be forever barred, regardless of any statute or law to the contrary.

11.4 Waiver of Jury Trial

TO THE EXTENT PERMITTED BY LAW, YOU AND SMCG EACH WAIVE THE RIGHT TO A TRIAL BY JURY IN ANY PROCEEDING ARISING OUT OF OR RELATED TO THIS WEBSITE OR THESE DISCLAIMER TERMS.

12. Severability and Waiver

12.1 Severability

If any provision of this Legal Disclaimer is found to be unlawful, void, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.

12.2 No Waiver

No waiver by SMCG of any term or condition set forth in this Legal Disclaimer shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition. Any failure by SMCG to assert a right or provision under these terms shall not constitute a waiver of such right or provision.

13. Modifications and Updates

SMCG reserves the right to modify, update, or discontinue this Website or any portion thereof at any time without notice. We may also update this Legal Disclaimer from time to time to reflect changes in our practices, legal requirements, or other operational reasons.

When we make changes to this Legal Disclaimer, we will update the "Last Updated" date at the top of this page. Material changes will be indicated through website notice or other communication methods. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Legal Disclaimer.

We encourage you to review this Legal Disclaimer periodically to stay informed of any updates.

14. Entire Agreement

This Legal Disclaimer, together with our Privacy Policy, Cookie Policy, and Terms of Use, constitute the entire agreement between you and SMCG regarding use of this Website and supersede all prior or contemporaneous communications, whether electronic, oral, or written, between you and SMCG regarding the Website.

15. Questions and Contact Information

If you have questions or concerns about this Legal Disclaimer or any legal matters related to this Website, please contact:

For specific inquiries:

• Privacy Questions: privacy@sullivanmcg.com
• General Information: contact@sullivanmcg.com
• Consulting Services: contact@sullivanmcg.com

Related Legal Documents:

• Privacy Policy: sullivanmcg.com/privacy-statement/
• Cookie Policy: sullivanmcg.com/cookie-statement/
• Terms of Use: sullivanmcg.com/terms-of-use/

16. Your Acknowledgment and Acceptance

BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS LEGAL DISCLAIMER. If you do not agree to these terms, you must immediately discontinue use of this Website.

You acknowledge that:

• This Website is for general informational purposes and does not constitute professional advice
• You will not rely solely on information from this Website for important business, legal, or medical decisions
• You will consult with qualified professionals regarding matters specific to your organization
• SMCG has no liability for any damages arising from your use of this Website
• A consulting relationship with SMCG is established only through formal written agreement
• You have reviewed our Privacy Policy and Cookie Policy and consent to their terms